Refund & Cancellation

REFUNDS

• Refunds are processed within 7 days of receipt of any returns. A refund can only be issued either back into the credit card or debit card.
• During peak periods such as Sales or Festive periods processing returns may be slightly delayed.
• The refunds would be processed, only if the product has tags intact and is in the same condition in which it was delivered to you.
• At no point of time, we would issue refunds, more than the product value.

Refund on Returns:

• We will not refund the custom duties, taxes, if applicable, or paid by you at time of receiving the goods.
• At any point of time the refunds will not exceed the actual value of the goods.
• There is an admin/credit card commission cost of Rs 100 & will be deducted for refund.
• Shipping cost would be deducted for refund, since we offer free shipping all over India above a certain amount.

Delivery of Products:

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.

We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your card Account.

In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or shipping address) any extra cost towards re-delivery shall be claimed from the User placing the order.

We receive the complaint with regard to Defect or Wrong Product or Wrong Size in 24 Hours of the Delivery of the Item – No complaint will be entertained after 24 Hours.

Please don’t return without prior conformation with us.

Other Points to Note with regard to Cancellation Policy:

Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the orders have been shipped or communicated to the vendors/merchants and they have initiated the process of shipping them.

No cancellations are entertained for those products that are obtained on special occasions like Pongal, Diwali, and Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible.