Return and Exchange Policy


Return Policy

 If you received a damaged item or there is manufacturing defect in the item, Vimla Prints will gladly accept unworn, unwashed and unstitched product for return or exchange. Please allow 2-3 weeks for your return to be received and processed. We’ll send an email when your return has been processed. We will credit your original form of payment for returns mailed within 10 days of the shipping date        

Note: We will deduct 10% transaction charges that we have pay to our payment processors.


Ordered the wrong product (for products available in multiple fabrics) or color? No worries! If you need to exchange an item for the same item in different fabric or color, you will have pay the difference if any , also we will pay back the difference amount if the new product is of the lesser value.

You will have to ship the product back and ask us for the new product in exchange through mailing us or calling us @9898217216.

Your refund will be credited back to the original method of payment used to make the purchase or a gift card will be issued. If you paid with a gift card, a new gift card will be issued for the amount of the credit and mailed to you. Please note: if you paid with PayPal and want credit back to your account, you must return your merchandise to our warehouse for a refund.

Returning Merchandise

Follow the directions on the back of the packing slip to return merchandise for credit or exchange. Pack all items in a secure carton or reuse the original packaging and enclose the packing slip.

Packing your returns bag is fairly simple. You only need to ensure that it is secure so that the products reach us in good condition.


Step 1:   Prepare your returns box - Securely pack the products you want to return in a box/bag. You can either use the VimlaPrints box/envelope or use a box/envelope of your own. Please use an additional layer of outer envelope or box to pack, when you return these products. We may not be able to process returns for products that have been damaged in transit.

Step 2:  Put the tags, and original invoice received from Vimla Prints into the returns box and secure the box with adhesive tape.

Step 3:  Finally paste the Self-gumming RETURNS LABEL on the box. This label has your order number and the returns delivery address. In case you lose or damage the Return Label, send the Shipment to the address mentioned below and write the order number on the address label, so that we can identify your shipment and validate its contents .


Vimla House:

38, Vimla House, Near Sita hospital,

Behind Subjail, Khatodra GIDC,


Using Your Own Shipping Method

You can send items back to us at the address below using any other trackable/insured shipping method. Sorry, we cannot accept COD returns.


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