We process all deliveries through reputed couriers like Delivery, Aramex, Blue Dart, DTDC, DHL and more. If there is no courier service available in your area, we will get in touch with you and try to work out a convenient alternate delivery location that is serviced by our courier partners. In certain cases, we also deliver via Transport / Surface Cargo Mode (India only).
Most orders will ship out within a day of ordering (we do not ship on Sunday, or holidays), however some orders will take 24-48 hours to process. Your order will be shipped via standard shipping.
Your Shipping Confirmation Email will tell you which carrier is handling your package and how you can track your package.
We ship orders to over 100 countries. See our International Shipping section for more info.
You will receive an e-mail informing you that the order has shipped. Information about any backordered or canceled items will be included in a separate email. You may also view your order online by logging into your account and selecting 'Order History'
If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Our shipping charges are highly negotiated and optimized charges worked out with the reputed courier & logistics companies.
The shipping charges are computed by our software based on the shipment weight, the shipping address and the shipping methods selected – and are the lowest cost option available there. We do not have an option to modify or override these charges.
Delivery of Products:
Vimla shall not be liable for any delay / non-delivery of purchased goods in the event of flood, fire, wars, acts of natural calamity or any cause that is beyond the control of Vimla. We shall also be not liable for any loss or damages occurring due to negligence of Logistics Partner during or at the time of delivery of goods. We will try and work in a best possible way towards getting the claim passed by the Logistics Partner, but there is no guarantee towards it.
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled